All prices are shown in Australian dollars.
- Prices include all local taxes where applicable.
- The standard price is representative of the product pictured.
- All designs illustrated are a guide to the style of flowers, gourmet foods and gifts that will be delivered. Flowers, gourmet foods, containers and accessories may vary according to regional and seasonal availability, or when they do not meet our quality standards. In some cases, substitutions of equivalent value and quality may be necessary to fulfil your requirements.
We have some specific terms and conditions on particular products, so refer blow to see details on the following product types:
- If the product contains alcohol.
- If the product is a gourmet hamper for delivery within Australia.
Our Guarantee
Acacia Art Florist guarantees the freshness, flower quality and value of every order.
Delivery will be made on the date requested and every effort will be made
to meet requests as to preferred times, but only funeral deliveries can
be specific with regard to time.
Complaints must be made within 48 hours of delivery of the order.
Special delivery conditions apply to hospitals, hotels, ships, airports,
funeral parlours, crematoria and cemeteries.
Should you have any further queries please call us on (08) 86422559 during
business hours or email us at
contact@portaugustaflorist.com.au
.
Alcohol delivery is subject to State liquor laws. You must be 18 years or older to order or receive alcoholic beverages. Other licensing or delivery restrictions may apply in some States.
For Hampers for delivery within Australia
In the event of any goods being unavailable, we will substitute other goods of equivalent or greater value. Where two prices are listed, the flower and gourmet hampers pictured represent the base or starting value. Choose the higher value and your order will be increased in size/value comapred to the image pictured.
- Hamper prices shown are fixed to 30th September, 2009.
- Christmas hampers are available at participating stores during the month of December only. All other hampers are available for delivery all year round.
- Cancellations or alterations to orders must be made within 24 hours of ordering.
- Customer reports of damaged goods must be made within three (3) working days from date of delivery, or a claim cannot be processed.
- In the event of any goods being unavailable, we will substitute other goods of an equivalent or greater value.
- Delivery is not available on Saturdays or Sundays (or public holidays). All deliveries will be made Monday to Friday during normal business hours only. Please consider this when placing your order. As our couriers insist on acquiring a signature upon delivery please ensure someone will be available at the delivery address to receive the hamper (delivering to business addresses, where possible, often avoids this issue).
- Specific timed deliveries are not possible, even with advanced notice. Our couriers are unable to contact the recipient prior to delivery. However, it is important that you provide a contact number for the recipient so we can contact them if delivery is not possible after the first attempt. You may nominate for your gift to be left with a neighbour or in a safe place if required. If no instructions are given the courier will leave a collection card. The recipient will then need to call the courier to rearrange delivery.
- If you do not place your order within these minimum lead times, every effort will be made to deliver on your nominated date, however deliveries may be made up to 2 working days either side of your nominated date.
